Maggie Hardy Knox assumed leadership of Pennsylvania-based 84 Lumber from her father, company founder Joe Hardy, in 1992, becoming president of a regional lumber and building materials supplier at just 26 years of age. From the outset, she charted a new course for 84 Lumber at a time when the building products space was changing, maintaining 84’s core culture while revising its philosophy about going to market. What is your assessment of the current skilled labor shortage for residential construction/production? Maggie Hardy Knox: History has taught us that we can only control what we can control. So the focus should be on the solution, not the problem. For us, this means not only ramping up recruitment efforts, but also finding ways to make things easier on our builders and customers so they can continue doing what they do best.